Frequently Asked Questions

How long is the order processing time?

Shipping/waiting time to arrive is within 2 to 3 weeks for furniture products as shipment is by sea. Most of the items is within 6 to 12 working days. For specific estimated time arrival, we have indicate it on the description post of each products listings.

How do I make an exchange?

We will engage a courier to pick up and deliver the products to your doorstep only if delivery is been opted on your order. Opted for self collection will only be exchange via our collection pick up or drop off point. For mailing package, you will be asked to post the package in proper packaging as it is to our return address. Upon receiving the return package, we will inspect the item and you will received it the exchange item via mailing, normal mail or registered mail (as requested by customer). Mailing fee is waived.

What kinds of payment methods do you accept?

We do accept deposit of 50% for order above $150 or we could arrange for other payment method which convenient for customer. Cash payment is accepted only for in-stock product/stated otherwise. Accept bank transfer & Paynow/Paylah. Payment by cheque will only be accepted for single order amount total of up to SGD$2000 & above only. *An order will only be process once cheque have been cleared.* Credit card payment is not accepted.

How to make payments?

Pricing & shipping fee may differ for different sizes or designs. Do indicate the sizes on your order note & shipping method.

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